Chief Information Officers

Information technology encompasses the modern, emerging fields of next-generation web technologies such as bioinformatics, cloud computing, global information systems, and large-scale knowledge bases. Its systems have become so important that the position of Chief Information Offier (CIO) has come to be viewed in many organizations as a key contributor in formulating strategic goals. A CIO is typically involved with presiding over the analysis and retooling of existing business processes, developing capability to use new tools, and reshaping physical infrastructure and network access in an effort to integrate the Internet into an enterprise’s long-term strategy as well as immediate plans for business. We’ve chosen these individuals based on a selection process by a panel that includes MBQ’s editorial staff, industry experts, and the advice of some of our POWER PLAYERS.

John Balboni
Senior Vice President of Information Technology and Chief Information Officer, International Paper. Joined the company in 1988 as president of its Non-woven Fabrics Business. Formerly served in financial, marketing, and general management positions in the Kendall Company. Subsequently has been responsible for International Paper’s eBusiness and new business development efforts. Responsible for information technology worldwide, which includes all computer operations, systems development, voice and data communications, and advanced information technology.

Robert B. Carter
Executive Vice President of Information Services and Chief Information Officer, FedEx Corporation. Bachelor’s, computer and information science, University of Florida; master’s, University of South Florida. Member of five-person executive committee. Responsible for setting technology direction and corporation’s key applications and technology infrastructure. Named one of Fast Company magazine’s “100 Most Creative People in Business.” Received InformationWeek Chief of the Year Award; CIO magazine’s 100 Award; InfoWorld Chief Technology Officer of the Year in 2000.

Linda Goodspeed
Senior Vice President and Chief Information Officer, The ServiceMaster Company. B.S., mechanical engineering, Michigan State University; M.B.A., University of Michigan. Former Vice President of Information Systems and CIO, Nissan North America. Former President and COO, PartMiner, Inc. Former general manager, General Electric’s appliances division. Original member of influential GE Women’s Network, formed in 1997. Named to CIO magazine’s 2011 list of 25 “Ones to Watch.” Founding board member of Nashville chapter of the Society of Information Technology.

Bruce Livesay
Executive Vice President and Chief Information Officer, First Horizon National Corporation. B.S., mathematics, Tennessee Technological University. Responsible for managing the corporation’s information assets, operations, and policy. Duties include corporate-wide responsibility for project and records management and business continuity. Oversees core technology systems and resources; including office automation tools, information technology architecture, data center, voice and data networks, software development, and information management.

Robert Machen
Chief Information Officer, ALSAC/St. Jude. Bachelor’s, Harding University. Leads technology strategy, development and operations. Focus is to replace the donor-management system and introduce technology that will enhance both donor and volunteer experiences. Previously led technology strategy and R&D for Hilton Hotels Corporation. Led effort to deploy wireless and wired high-speed Internet access across 2,200 Hilton family hotels, deployed self service check-in/check-out kiosks, and launched the first web-based “check-in” solution for guests.

Rebecca C. McClendon
Senior Vice President, Information Technology, FedEx Freight. B.S., Meredith College; M.S., University of Tennessee. Responsible for IT strategy, operations, applications, and infrastructure supporting company. Former Vice President, IT, FedEx Services; Vice President, International and Supply Chain Information Technology; and most recently Vice President, International Information Technology Solutions. Former Vice President, Merchandise Systems and Manufacturing, L.L. Bean Inc. Won CIO Award in 2011 from University of Memphis Research Foundation Board.

Dr. Clayton W. Naeve
Chief Information Officer, St. Jude Children’s Research Hospital. Joined hospital in 1980. Named CIO in 2006. Former director of hospital’s Hartwell Center for Bioinformatics and Biotechnology, and holds an Endowed Chair in Bioinformatics. Brought bioinformatics resources to St. Jude in the form of applications, databases, computing environment, and expert support. Plays key role in overseeing the research computing infrastructure and high-end support for the Pediatric Cancer Genome Project. Has published more than 70 research articles and book chapters.

Brenton J. Nair
Director of Information Services and Chief Information Officer, City of Memphis. B.A., history and anthropology, University of Northern Iowa; M.S., counseling and student personnel services, University of Memphis. Develops strategic and operational goals in support of the city’s vision. Responsible for a $25 million operational and capital improvement budget. Oversees daily operations for the city’s information services, supervises personnel, and assists in developing processes and procedures. Former CIO, Wunderlich Securities. Certified, CISSP, PMP, and GLEG.

Doug Reiselt
Vice President and Chief Information Officer, Baptist Memorial Health Care Corporation. B.S., computer science, and M.B.A., Mississippi State University. Currently implementing a large portfolio of projects that include Electronic Medical Records for hospitals and physician clinics, wireless installations in all hospitals, project management processes and tools, build-out of low-voltage infrastructure in new hospital construction, data exchange and patient portal, new lab and radiology systems in all hospitals, and human resources talent management system.

Ellen I. Watson
Interim Vice President and Chief Information Officer, University of Memphis. A.B., Wellesley College; M.S.L.I.S., University of Maryland. In current position since July 2011. Former VP/CIO of Information Technology Services, St. Louis University. Leads and manages central IT operational units, guides institutional efforts to capitalize on the IT infrastructure, and develops and manages existing and emerging IT capabilities, coordinates budget and accountability strategies for IT investments and architectural decisions, and ensures a secured and reliable IT Commons.

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